Privacy Policy

1. Categories and Scope of Processed Data

We limit the processing of personal data to information that is adequate and relevant for the purposes of communication and traffic analysis. We process the following categories of data:

● Contact Information: First name, last name, email address, phone number, or any other information you voluntarily provide to us in the contact form.

● Technical Data and Cookies: IP address, browser type, language settings, operating system, internet service provider (ISP), and information regarding the date, time, and duration of your visit.

2. Purposes and Legal Bases for Data Processing

We process your personal data only for the following legitimate purposes:

● Responding to your inquiry from the contact form: The legal basis is the performance of a contract or taking steps prior to entering into a contract at your request, or our legitimate interest in responding to your message.

● Effective website management and optimization: Analyzing user behavior on the website and tracking trends. The legal basis is our legitimate interest in improving our services, or your consent to analytical cookies.

3. Data Processing and Retention Period

We work with your personal data only for the period necessary to fulfill the purpose:

● Data from the contact form is kept for the duration of processing your inquiry or request, but no longer than 1 year from the end of the communication, unless further business cooperation is established.

● After this period, your data will be securely deleted, destroyed, or anonymized.

4. Transfer of Personal Data to Third Parties

We do not transfer your personal data to third parties for their marketing purposes. Your data may only be accessed by verified processors who provide technical website operations and analytical services to us:

● Providers of IT infrastructure, web hosting, and technical website management.

● Providers of analytical tools (Google LLC and SEMrush).

If data is transferred outside the European Union, an adequate level of protection is ensured in accordance with legal regulations (e.g., through Standard Contractual Clauses or certification programs).

5. Your Rights Under the GDPR

As a data subject, you have the right to:

● Right of Access: The right to know what data we process about you.

● Right to Rectification: The right to request the correction of inaccurate or outdated data.

● Right to Erasure (Right to be Forgotten): The right to have data deleted if it is no longer needed for the specified purpose or if you withdraw your consent.

● Right to Restriction of Processing: The right to request the restriction of processing in specific cases.

● Right to Data Portability: The right to receive your data in a structured and machine-readable format.

● Right to Object: The right to object to processing based on our legitimate interest.

6. Contact Information for Exercising Your Rights

If you wish to exercise any of your rights or have questions regarding personal data protection, you can contact us in writing at our address or via email:

Productoo s.r.o.
Registered Office: Nad Zámkem 1072, 674 01 Třebíč, Czech Republic
Email: office@productoo.com
Phone: +420 226 218 298

We will process your requests without undue delay, at the latest within 30 days of receipt. If you believe that we are handling your data unlawfully, you also have the right to lodge a complaint with the Office for Personal Data Protection (ÚOOÚ) in the Czech Republic.

This policy is valid and effective as of July 13, 2026.